Shipping policy

Shipping Policy

Thank you for shopping with ALTAVORN. Below is everything you need to know about how we ship your order.

Order Processing

Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays are processed on the next business day. You will receive a confirmation email once your order has been placed.

Shipping Rates

We are currently offering free standard shipping on all orders within the United States for a limited time. Any applicable shipping costs will always be shown at checkout before you complete your purchase.

Tracking

As soon as your order ships, you will receive an email with your tracking number so you can follow your package every step of the way. You can also use the Track Order page on our website at any time.

Delivery Times

Delivery times vary depending on your location. Once your order ships, your tracking link will show the most accurate, up-to-date delivery estimate for your address.

Shipping Area

We currently ship within the United States.

Issues With Your Delivery

If your package is delayed, lost, or arrives damaged, contact us at thealtavorn@gmail.com and we will work with the carrier to resolve the issue as quickly as possible.